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Technical Support

Use this section to browse for articles that will help you with technical issues related to the various services that SmartNet offers.  If you cannot find help here, feel free to contact your personal Account Technician -- you can find his or her number at the bottom of your regular Sovenix invoice.  If all else fails, call us toll-free on (866) 215-1414 and we will put you in contact with the appropriate person to help you.

  • Email Issues   ( 3 Articles )

    Use the articles in this section to figure out how to configure your SmartNet email account with various popular email program, how to take advantage of special features, and tips for making the most of your Smarter Internet address.

  • Web Hosting Issues   ( 1 Article )

    Use the articles in this section to help troubleshoot problems with your web hosting services.

  • Linux Shell Issues   ( 1 Article )

    Use the articles in this section for help with problems you might be experiencing using the Linux shell on the SmartNet G2 platform.